The refund procedure by the TRANSCRYPT OÜ, REG. Nr.14453691, Harju maakond, Tallinn, Haabersti linnaosa, Meistri tn 16, 13517, under the brand Transcrypt (hereinafter Transcrypt or we, us and our) possessing and operating an internet website www.transcrypt.eu (hereinafter Website) is governed by this Refund Policy. Due to the nature of our business no refunds are provided by Transcrypt . The only exception is made if you are not the Customer of the Transcrypt, i.e. you do not hold a verified account with Transcrypt . In this case Transcrypt will refund any money received from you using the same method originally used by you. Without derogating from the provisions above, it is expressly stipulated that you are free to use a withdrawal procedure to get funds from your account. The ways of withdrawal provided by Transcrypt and the withdrawal procedure are disclosed on our Website.